Help Centre

Guides & Reference.

Step-by-step guides, quick answers, and everything you need to get the most from PortWorth.

How-to guides

Step-by-step guides.

Each guide walks you through a feature in detail: from recording your first trade to running a Monte Carlo simulation of your retirement.

General

General questions.

What is PortWorth?

PortWorth is a private wealth dashboard that consolidates your entire financial picture: ASX and US equities, Raiz micro-investing, crypto, superannuation, property, cash, physical assets, loans, and budget, all in one place. It provides real-time price data, AI-powered analysis, and advanced simulation tools. It is not a financial adviser and does not provide financial advice. See the Getting Started guide.

Is my data secure?

Yes. All data is encrypted in transit (HTTPS/TLS) and stored with per-user key isolation. Authentication uses HMAC-SHA256 JWT tokens with optional TOTP two-factor authentication and Passkeys. Your adviser cannot see your portfolio holdings or balances. Read more on the Security page.

What themes are available?

Two themes: Dark (default, deep obsidian) and Parchment (warm light beige). Switch from the header; your preference is saved to the cloud so it follows you across devices.

Is there a mobile app?

Yes. PortWorth is available as a Progressive Web App (PWA): tap Share → Add to Home Screen on iPhone/iPad, or the install prompt on Android. A native iOS app is in the App Store. The dashboard is fully responsive and works on any screen size.

What plans are available?

PortWorth offers four tiers: Free, Essential ($19/mo), Professional ($49/mo), and Private Office (custom). AI analysis, automated weekly reports, and CGT exports are available on Essential and above. See the Pricing page.

Portfolio & holdings

Portfolio & holdings.

Where do prices come from? Are they live?

ASX prices from Yahoo Finance (15-minute delayed). US/Wall Street prices from Twelve Data. Crypto from CoinGecko. FX rates (AUD/USD) from Twelve Data. Prices are cached for 5 minutes across all users; a banner appears if the cache is more than 30 minutes old.

How do I record a trade?

On any holdings tab, click Record Trade. Enter the date, ticker, units, price per unit, and brokerage fee (defaults to $9.50). The brokerage is factored into your cost basis, so P&L and CGT calculations include fees. Full instructions in the Record a Trade guide.

How is P&L calculated?

Unrealised P&L = (Current Price × Units) − (Purchase Price × Units + Brokerage). For Stake/US holdings, P&L is calculated in USD then converted to AUD at the current FX rate. This means your AUD P&L changes with exchange rate movements even when the stock price doesn't.

What is net wealth and what's included?

Net Wealth = Total Assets − Total Debt. Assets include CommSec, Stake (in AUD), Raiz, crypto, cash, super, physical assets, and property. Debt includes all mortgages and loans (HECS, car loans, credit cards, personal loans). Toggle categories on/off using the buttons in the Wealth Summary panel.

How does the CGT tool work?

Uses FIFO (First In, First Out) matching: earliest buys are matched to sales first. Buy brokerage increases your cost base; sell brokerage reduces proceeds. The tool applies the 50% CGT discount for holdings over 12 months. Tax estimates use a 47% marginal rate. Always consult a registered tax agent. See the CGT Calculator guide.

Does PortWorth support Raiz, Vanguard, IBKR, and other brokers?

Yes. Supported platforms: CommSec (ASX), Stake (US stocks), Interactive Brokers (IBKR, ASX/US mixed), Raiz (micro-investing jars), Vanguard Personal Investor, and dozens more including Superhero, Pearler, CMC Markets, eToro, Webull, Trading 212, and Freetrade. Crypto is entered manually with any coin supported by CoinGecko.

How do I handle a stock split or consolidation?

When a split is detected (via Yahoo Finance's corporate actions), a banner appears on your dashboard offering a one-click SPLIT trade. This adjusts your unit count and cost base automatically while preserving the original acquisition dates for CGT purposes. You can also add a split manually from the trade log.

Budget & finance

Budget & finance.

What is the Spending Pace indicator?

Spending Pace compares how much of your monthly budget you've spent vs. how far through the month you are. Under budget (green): pace ≤ 0.9. On track (gold): 0.9–1.1. Overspending (red): > 1.1. It updates in real time as you add transactions.

What is the Savings Target?

Set a savings target per week, fortnight, or month. PortWorth tracks your actual savings (income minus expenses) against the target, pro-rated for how far through the current period you are. The indicator shows whether you're on track to hit your goal.

How do recurring entries work?

Recurring entries automatically generate budget transactions based on frequency: weekly, fortnightly, monthly, quarterly, or annually. They appear from their start date forward. Use the projection toggle (Month End, Quarter End, custom date) to see upcoming transactions before they occur.

Can I link recurring entries to investments or goals?

Yes. Toggle Links to Investment when creating a recurring entry to allocate the payment across Raiz jars, CommSec or Stake stocks with percentage allocations totalling 100%. You can also link an entry to a savings goal so its progress bar updates automatically each time the entry runs.

What is the Cash Flow tab?

Cash Flow shows projected inflows and outflows over a rolling period, combining your budget recurring entries with upcoming investment events. It helps you spot months where expenses exceed income before they arrive.

Simulations & stress tests

Simulations & stress tests.

What is the Monte Carlo simulation?

Runs thousands of randomised simulations of your portfolio's future growth, each drawn from a normal distribution with your chosen expected return and volatility. The fan chart shows confidence bands: 5th percentile (worst case) to 95th (best case). Full guide: Portfolio Simulations.

What is Historical Replay?

Applies the actual monthly returns from past market crises to your current portfolio: GFC 2008, COVID Crash 2020, Dot-Com Bust 2000, Rate Shock 2022, or the 2009 Recovery. Shows max drawdown, trough value, and recovery path so you can viscerally understand how your portfolio would have behaved.

What is the FIRE Calculator?

FIRE = Financial Independence, Retire Early. Your FIRE number = Annual Expenses ÷ Withdrawal Rate (default 4%). The calculator projects how many years until you reach it given your current net worth, monthly savings rate, and expected returns. A planning benchmark, not financial advice. Full guide: FIRE Calculator.

What does the Stress Test do?

Applies simultaneous percentage shocks across your asset classes and shows the impact on your net wealth, asset class by asset class. Tap one of six scenarios in the What If Scenarios panel on the Performance tab: Market Downturn, a 2008-style crash, a COVID-style crash, a rate rise, a rate cut, or a bull market.

What is the Portfolio X-Ray?

X-Ray breaks down your portfolio by sector, geography, and asset class. It highlights concentration risk, for example, if 60% of your equity portfolio is in one sector. It also shows your effective fee drag (MER-weighted) across ETFs and managed funds.

Property

Property questions.

How are property valuations calculated?

AI searches Domain, REA, and other Australian property data sources for recent comparable sales matching your property's suburb, bedroom count, and type. It calculates a valuation range based on those comparables. These are AI-sourced estimates, not formal valuations by a licensed valuer. Always verify independently before making financial decisions.

What is LVR?

Loan-to-Value Ratio = (Loan Balance ÷ Property Value) × 100%. Most Australian lenders require Lenders Mortgage Insurance (LMI) above 80% LVR. PortWorth tracks your LVR live on the Property tab as valuations update and mortgage balances decrease.

Can I add multiple properties?

Yes. You can add as many properties as you like: PPR, investment properties, holiday homes. Each has its own mortgage linked to it for LVR tracking, and all contribute to your net wealth calculation. Full guide: Property Tracking.

How do I upload a mortgage statement?

On the Property tab, click the upload icon on a mortgage entry. PortWorth uses AI vision to extract the current balance from your statement PDF and updates the loan balance automatically. Supports most Australian lender statement formats.

Security & privacy

Security & privacy.

Can my adviser see my portfolio?

No. The adviser Operations Centre shows only client contact information and system health. It never displays holdings, balances, portfolio values, or any financial data. Your portfolio is visible only to you. You can grant a time-limited read-only adviser share link from Settings if you choose to share it.

Is two-factor authentication available?

Yes. TOTP-based 2FA works with Google Authenticator, Authy, 1Password, or any TOTP app. When enabled, you enter a 6-digit code after your password. Passkeys (Face ID, Touch ID, Windows Hello) are also supported for passwordless authentication. Both are strongly recommended. Setup guide: Security & 2FA.

Where is my data stored?

All data is stored in Upstash Redis, a secure cloud key-value store with per-user key isolation. Data is encrypted in transit via HTTPS/TLS. PortWorth does not store your broker login credentials; holdings are entered manually or via statement upload.

Can I delete my account and data?

Yes. From Settings → Profile, you can request full account deletion. This permanently removes all your data from our systems including holdings, budget entries, notes, and account information. Deletion is irreversible.

Glossary

Glossary & reference.

ASX
Australian Securities Exchange: the primary stock exchange in Australia. Tickers use a 3-letter code (e.g. VAS, CBA, BHP).
CGT
Capital Gains Tax. In Australia, a 50% discount applies to gains on assets held for more than 12 months. Losses can offset gains in the same financial year.
Cost Basis
The total cost of acquiring an asset, including the purchase price plus brokerage. Used to calculate CGT and P&L.
DRP
Dividend Reinvestment Plan. Dividends are reinvested as additional shares at a set price. PortWorth supports DRP trades which create new cost-basis lots.
FIFO
First In, First Out: the earliest shares purchased are assumed to be sold first. The method PortWorth uses for CGT matching.
FIRE Number
The portfolio value needed to retire: Annual Expenses ÷ Safe Withdrawal Rate (typically 4%). Reaching it means investments cover living costs indefinitely.
Franking Credits
Tax credits attached to Australian dividends, representing company tax already paid. They reduce your personal tax liability or can generate a refund.
FX Rate
AUD/USD conversion rate, used to value US holdings (Stake, IBKR US positions) in Australian dollars. Sourced from Twelve Data.
LVR
Loan-to-Value Ratio: mortgage balance as a percentage of property value. Above 80% typically requires Lenders Mortgage Insurance (LMI).
MER
Management Expense Ratio: the annual fee charged by an ETF or managed fund, expressed as a percentage of assets. PortWorth shows fee drag across your fund holdings.
Net Wealth
Total assets (equities, property, super, cash, crypto) minus total debt (mortgages, HECS, loans). The headline number on your PortWorth dashboard.
Raiz
Australian micro-investing app investing into diversified ETF "jars". PortWorth tracks Raiz balances and round-up allocations.
Safe Withdrawal Rate
The percentage of a portfolio you can withdraw annually without depleting it. The widely-cited 4% rule comes from the Trinity Study and is the default in PortWorth's FIRE calculator.
Stake
Australian platform for trading US stocks. Holdings are denominated in USD and converted to AUD for net wealth calculations.
Superannuation
Australia's compulsory retirement savings system. Employers contribute a percentage of salary (currently 11.5%). PortWorth tracks super balance contributions and growth.
Volatility
A measure of how much returns fluctuate. The ASX 200 has averaged ~15% annual volatility historically. Used in Monte Carlo simulations.
XIRR
Extended Internal Rate of Return: a time-weighted return calculation that accounts for the timing and size of cash flows. More accurate than simple % return for multi-year portfolios with regular contributions.
Still have questions?

We're happy to help.

Use the chat button in your dashboard, or reach us through the contact page.